❓ Quick Answers ━━━━━━━━━━━━━━ 💳 MONEY What is LaD? Our store unit. 1 LaD = $1 USD. How do I add money? 💳 Balance → ➕ Deposit, using crypto, Lightning and more. My deposit hasn't arrived. Crypto can take a few minutes. Still missing? Open 🆘 Support with your deposit number. Can I withdraw my balance? Only earnings in a 💼 Seller Wallet can be cashed out. Store balance is for shopping. ━━━━━━━━━━━━━━ 🛒 BUYING Is it safe to buy from sellers? Yes. Your payment is held in 🔐 escrow until you receive what you ordered. Where's my delivery? 🧾 My Purchases → your order → 👁 View delivery. Something's wrong with my order. Open ⚠️ dispute on the order before the 3-day window ends. Can I get a refund? Yes, through a dispute while the payment is in escrow, or an insurance or warranty claim. ━━━━━━━━━━━━━━ 🏪 SELLING How do I start selling? 🤝 Sell With Us → Become a Seller. How do I offer services? 🤝 Sell With Us → Become a Service Provider. When do I get paid? When the buyer confirms, or automatically 3 days after delivery with no problem. Is Verified free? Yes. Give your phone, email and country, and an admin approves you. ━━━━━━━━━━━━━━ ⭐️ MEMBERSHIP What do Pro and VIP give me? Private products, live translation, private chat, monthly coupons and more. See the ⭐️ Pro & VIP pages. Is translation free? Menus, buttons and this guide are free for everyone. Live translation of everything is for Pro and VIP. ━━━━━━━━━━━━━━ 🔒 PRIVACY & SAFETY Who sees my real name or username? Other members never do. They see only your nickname. Someone asked me to pay outside the bot. Don't. It's probably a scam not protected. Tap ⚠️ Report. Will staff ask for my password? Never. Anyone who does is a scammer. ━━━━━━━━━━━━━━ 🆘 Still stuck? Open 🆘 Support Center.