🆘 Support Center Need help? Find answers fast, send a quick note, or open a full ticket. Everything is handled right here in the bot. ━━━━━━━━━━━━━━ 📚 1. HELP TOPICS Most questions are answered instantly. Browse topics like: • 💳 Deposits and balance • 📦 Orders and deliveries • 🔐 Escrow and refunds • 🏪 Selling and payouts • ⭐️ Memberships Try here first, because it's the fastest way to an answer. ━━━━━━━━━━━━━━ ✉️ 2. QUICK MESSAGE For simple questions. Tap ✉️ Quick message, type a short note and send. We'll reply with a status update in the bot. ━━━━━━━━━━━━━━ 🎫 3. SUPPORT TICKET For anything that needs investigating, such as a missing deposit, a payout problem or an account issue. 1️⃣ Tap 🎫 Open a ticket 2️⃣ Choose a category 3️⃣ Describe the problem clearly 4️⃣ Attach screenshots or files if helpful 5️⃣ Submit, and you'll get a ticket number Attachments are scanned and stored encrypted. ━━━━━━━━━━━━━━ 📊 TICKET STATUS You're notified every time your ticket changes: • 📥 Received: in the queue • 🔍 In review: our team is working on it • ❓ Need info: we need more details from you • ✅ Resolved: done, with an explanation • 🔒 Closed Track all your tickets in 🆘 Support → My tickets. ━━━━━━━━━━━━━━ 🚀 PRIORITY SUPPORT 👑 VIP members get a priority support button and are handled first. ━━━━━━━━━━━━━━ 💡 GET HELP FASTER • Include your order or deposit number • Add a screenshot of any error • One problem per ticket • Don't open duplicates, since it slows the queue ⚠️ Order problem? For a problem with an order, open a dispute from the order itself, not a ticket. Disputes lock the escrow and protect your money. See ⚠️ Disputes & Refunds. 🛡 Stay safe LaDatastore staff will never ask for your password, login codes, card number or seed phrase, and will never DM you first outside the bot. Anyone who does is a scammer. We reply in the bot only. Keep notifications on so you don't miss an update.